In most cases, you will know or be informed of your complete address a few weeks before you move in, which gives you plenty of time to prepare your move-in day as well as possible by ordering your MondoPal pack. The best is to make the delivery date match with your arrival in your new accommodation to have a hassle-free experience.

If you are moving into a residence, CROUS or private, you may not even need to wait for your room number and exact address. Simply ask the residence team about the solutions for receiving parcels within the building — parcel box, concierge, etc.

If you are informed of your final address a few hours before you move in, don't panic, we offer express delivery in less than 24 hours, at no additional cost.

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