I will be absent during delivery due to unforeseen circumstances, what should I do?

No worries, at MondoPal you have access to premium services so you are in control of your delivery from start to finish.

On the Chronopost website, up to 1 hour before delivery you can:

  • reschedule your delivery for a later date β€” up to 6 working days;
  • choose a different location β€” such as a Pickup point or a safe place; or
  • add a delivery instruction.

This gives you all the flexibility you need in the event of an unforeseen event so that you would not miss your delivery.

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