Where can I find my tracking number?
As soon as our logistics platform has processed your order for shipment, you will receive an email notification informing you about your delivery. In this email you will find your tracking number(s) as well as the link(s) to track your shipment(s) from the Chronopost website.
You can also find your tracking number(s) as well as the tracking link(s) directly from your MondoPal account, where your order history is detailed.
For information, tracking numbers are composed of 13 to 15 characters, with a series of letters and numbers.
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